Alan Dang

Graham, NC | (336) 350-1575 | alandang9213@gmail.com

Hello! I'm Alan Dang, a tech enthusiast driven by a fervor for innovation and problem-solving. Navigating the ever-evolving tech landscape is not just a career choice for me—it's a dedicated passion.

Coding, to me, is like solving intricate puzzles. As a dedicated puzzle solver, I thrive on finding creative and innovative solutions to the tech challenges that come my way.

I'm not just in the tech world; I'm deeply immersed in it. Constantly exploring new technologies and embracing the dynamic nature of the industry is what keeps my enthusiasm alive.

I believe that every challenge is an opportunity for innovation. With a knack for creative problem-solving, I am excited about contributing my skills and passion to a forward-thinking tech team. Let's explore new horizons together!

Interests

Hello there! My name is Alan, and I'm thrilled to share a bit about myself. Here's a glimpse into the things that interests me.

I've always been captivated by the world of video games. Whether it's exploring vast virtual landscapes or competing in intense multiplayer battles, gaming is something I enjoy doing in my free time.

Technology fuels my curiosity. From the latest gadgets to cutting-edge innovations, I'm always eager to stay on the forefront of what's shaping our digital landscape.

I find joy in the art of storytelling, be it through captivating TV shows, movies or anime. If you're ever looking for recommendations or want to discuss the latest episodes, let me know.

Exploring the diverse world of flavors is a delight. Whether it's savoring local delicacies or experimenting with new recipes, food is an adventure that never fails to bring me joy.

Experience

Computer Technician

Cell Tech Inc, Hillsborough, NC
  • Diagnosed and repaired over 450 Lenovo Chromebooks and ThinkPads each month across 17+ school districts, minimizing downtime and ensuring uninterrupted educational operations.
  • Utilized Repair Genie as a ticketing system and data analysis tool to track, prioritize, and document repairs efficiently.
  • Played a pivotal role in supporting Cell Tech’s repair efforts across 245 schools, impacting the technology infrastructure of over 200,000 students across 5 regional locations.
  • Contributed to the company’s success in handling over 40,000 repairs annually, directly enhancing the reliability and efficiency of school district technology systems
June 2024 - Present

Residential Computing Consultant

Carolina Housing, Chapel Hill, NC
  • Provided technical support to over 32 residence halls, 14 communities, and 22,000 students, addressing diverse hardware, software, and network issues with strong problem-solving skills.
  • Enhanced online security by educating residents on cybersecurity best practices, including password management, safe internet usage and organized technology workshops, empowering residents to set up devices and increase tech literacy.
  • Collaborated with the university's IT department to escalate and resolve complex technical issues, ensuring a seamless technology experience for residents.
August 2023 - May 2024

Gaming Arena Assistant

Carolina Housing, Chapel Hill, NC
  • Scheduled and managed over 50+ reservations daily at the Gaming Arena, optimizing facility usage.
  • Demonstrated exceptional troubleshooting skills, promptly resolving issues with gaming equipment.
  • Conducted regular maintenance checks on gaming equipment, preventing downtime, and assisted with inventory management and procurement to keep the Gaming Arena well-equipped and up-to-date.
Aug 2022 - May 2024

Projects

Buckner Website Certification Implementation
Course Project for COMP 523
  • Led the integration of a certification tracking feature for Buckner Heavy Lift Cranes, utilizing the MERN stack, including a React front-end and a JavaScript RESTful API backend with NodeJS and ExpressJS for data handling.
  • Ensured flawless integration with the Salesforce API to display employee certification statuses and expiration dates in JSON, transforming complex data into user-friendly visualizations on the frontend for clarity and accessibility.
January 2023 - May 2024

CSXL Equipment Tab Integration
Course Project for COMP 423
  • Integrated a new equipment reservation feature and liability form into the CSXL website.
  • Collaborated with a team of 4 and developed a fully functional web application with a dynamic Angular-based front-end, a Python RESTful server-side API, a SQLAlchemy relational database that stores back-end application data, and an ORM layer to access data in the database.
August 2023 - December 2023

Android App with Auto Tagger and Text to Speech
Course Project for COMP 433
  • Designed and developed a dynamic Android application incorporating Google’s Cloud Vision API for automatic tagging of photos and sketches, SQLite for data storage, integrated TextCortex's Text to Story API for generating random stories based on user input and tags, and implemented a dynamic system with Text to Speech functionality.
  • Showcased proficiency in full-stack development by successfully integrating Google’s Cloud Vision API, TextCortex's API, and managing the entire solution from input processing to database storage, content generation, and audio output.
September 2023 - December 2023

Wild West Showdown in Assembly
Course Project for COMP 541
  • Developed an interactive game using Google Cloud Shell using C, then converting C code into Assembly.
  • Engineered a comprehensive solution from coding to hardware integration, highlighting a versatile skill set in both software development and hardware implementation.
November 2023 - December 2023

Sherpa
HackNC 2023 Project | 2nd place in Best Mobile Hack
  • Created a user-friendly app in Swift that utilizes ChatGPT's API to generate itinerary schedules based on user input.
  • Implemented strategic configuration and optimization of queries to ensure consistent and visually cohesive itinerary schedule generation within the Swift application, enhancing user experience and visual appeal.
October 2023

Education

University of North Carolina at Chapel Hill

Bachelor of Art
Major: Computer Science
Minor: Information Science

GPA: 3.582/4.000

August 2020 - May 2024

Graham High School

High School Diploma
Valedictorian Recipient

Weighted GPA: 4.55/4.00

August 2016 - May 2020

Skills and Certifications

Programming Languages & Tools
Certifications
General
Python
IT
GitHub
AI
CyberSecurity
Lenovo Learning Courses (I can send if proof needed)
  • Lenovo Diagnostics (CSWi21Y)
  • Lenovo Privacy Basics 2020 (CPRW345)
  • Next Generation Service Portal-Security and Access (CPRW161)
  • NGSP-AWSP Batch Uploads (CPRW155)
  • NGSP-AWSP Work Orders (CPRW158)
  • NGSP-Cases (CPRW152)
  • NGSP-DOA Work Orders (CPRW165)
  • NGSP-Intro & Basic Navigation (CPRW151)
  • NGSP-PD Features (CPRW153)
  • NGSP-Reports and Dashboards (CPRW164)
  • NGSP-Service Management Entities (CPRW162)
  • NGSP-Work Orders and Other Functions Assessments (CPRW169)
  • Service Support Guide Assessment (RWST106)
  • System Board Service (RWSW206r2)
  • Warranty Service Authorization Exam AWSP (RWST217)
  • Accidental Damage Protection For North America Authorized Warranty Service Providers (RWSW239)

Leadership and Community Involvement

Event Head & Variety Game Head

Carolina Esports Club, Chapel Hill, NC
  • Led all aspects of planning and executing over 20+ events for players and spectators in a club with over 3000 members.
  • Developed event plans, timelines, and marketing strategies that led to increased attendance and revenue.
  • Managed logistics, venue setup, and technical support for seamless event operations.
August 2023 - May 2024

Volunteer at Pearl Hacks 2023

Pearl Hacks 2023, Chapel Hill, NC
  • Volunteered at Pearl Hacks, assisting in workshop setup and table organization for a large attendance of over 200 individuals.
  • Provided support in coordinating and ensuring a smooth experience for participants during the event for over 12+ hours.
February 11th 2023 - February 12th 2023

Volunteer at Pearl Hacks 2024

Pearl Hacks 2024, Chapel Hill, NC
  • Volunteered at Pearl Hacks, assisting in workshop setup and table organization for a large attendance of over 240+ individuals.
  • Provided support in coordinating and ensuring a smooth experience for participants during the event for over 12+ hours.
  • Helped serve food, clean up, transport supplies, and checked people in.
February 24th 2024 - February 25th 2024